• Discontinuation of ReCon Diesel Particulate Filter- REMINDER - Cummins has made the decision to discontinue the production of ReCon DPFs. Customers will still be able to purchase ReCon DPFs until January 2, 2021 or until ReCon inventory runs out. While ReCon DPFs are being phased out, we emphasize that NEW DPFs can continue to be purchased for applicable engine models.
  • Cummins Overhaul Rebate Program - Changes to the Cummins Overhaul Rebate Program are coming in 2021.
  • Guidanz Mobile: Fast Track Repairs - We are pleased to introduce Fast Track Repair, an exciting new feature in Guidanz™ Mobile for a quicker identification of the solution right at the intake. Simply connect to the engine using the INLINE Mini or INLINE 7 adapter, initiate Guidanz Mobile, and view the results.
  • Guidance on ECM CM2380 Shortage - Due to current supply channel constraints on production components, there is a shortage of CM2380 ECMs (PN 5491911/RX). In the event a customer down order is placed, the order will be reviewed to see if a CM2180 ECM (PN 5593869/RX) can be used in place of the CM2380 (PN 5491911/RX).
  • Cummins Update Manager and Windows 7 Support - Guidance for User Scenarios - Call to Action- Before December 20, 2020 - This update communicates two critical and recommended actions for Cummins INSITETM and LCT users. Guidance to user specific scenarios is explained in attached material.
  • Rating Changes for MY21 and Newer EPA North America On Highway - MY21 and newer EPA North America On-Highway products cannot be re-rated without OEM approval.
  • A Better Way to Stay Connected to your Engines: marketplace.cummins.com - USA Dealers Only - Coming soon, Dealers will no longer be purchasing QSOL, EDS, INSITE and Guidanz (Web and Mobile) as separate subscriptions and will now be purchasing ONE Cummins Guidanz Service package.

  • Global Warranty 2020 Holiday Schedule- To remind all claim filers of the US holiday period from December 24, 2020 to January 4, 2021.
  • New! Cummins Service Training Course #1431 - If you are using the Guidanz application for Guided Diagnostics and filing Warranty claims in Rapidserve web, there are some IMPORTANT best practices which will help you get the most efficient SRT auto population.
  • Recent Cummins Warranty Communications Listing - Have you missed any recent Cummins Warranty Publications? Review a summary of Dealer Warranty Communications published since October 8, 2020. For the most up-to-date list, log onto QuickServe® Online.
  • Aftertreatment Diesel Particulate Filter Regeneration Analyzer (ARA) - A new diagnostic test to help diagnose aftertreatment and air handling performance - The new Aftertreatment Diesel Particulate Filter Regeneration Analyzer (ARA) will help you better diagnose aftertreatment and air handling performance.
  • Technical Updates - We’ve made further improvements to the list of Technical Updates. Please keep in mind that this information does not replace instructions located on QuickServe® Online.